We at arta88 operate an online sportsbook and gaming platform available in supported jurisdictions. Our Terms of Use set out the conditions under which you access arta88, create an account, deposit funds, place bets, and withdraw your balance. By using arta88, you agree to these terms. We enforce them consistently to protect both our users and the integrity of our platform.
These terms cover account-opening requirements, payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. They also outline our dispute resolution process, withdrawal procedures, and how we handle customer data. If you do not agree with these terms, you should not use arta88.
We operate arta88 with offices in Jakarta and support teams in Surabaya and Bandung. Our service is available only where local law permits. This document is our legal commitment to you; questions about these terms can be directed to our support channels
When you create an account on arta88, we require a valid email address, username, and password. We then ask you to verify your email by clicking a link we send you. After email verification, you must complete Know Your Customer (KYC) by uploading identity documents—typically a government-issued ID and proof of address. We review these documents within 1–3 business days. Only after KYC approval can you deposit funds and access all arta88 games including sportsbook betting on Liga 1, Piala AFF, and Champions League, as well as slots and live-dealer tables.
You must be of legal age according to the laws of your jurisdiction to create an arta88 account. You are responsible for ensuring you meet all eligibility requirements before accessing our platform. We reserve the right to suspend or close accounts that we believe violate local law or our terms.
Deposits at arta88 use payment methods we approve, including instant wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and bank transfer to mobile banking, local payment, online payment, or e-wallet. Once we receive your deposit, it credits to your game wallet instantly for instant methods or within 2 hours for bank transfers. Your balance is stored securely and is yours to use on any game—sportsbook, slots, or live-dealer—whenever you choose.
You can withdraw your balance (or any portion of it) at any time by submitting a withdrawal request through Account Settings. We process withdrawal requests within 24 hours; actual settlement depends on your chosen payment method. Instant methods settle within subject to verification; bank transfers settle within 1–3 business days. If a withdrawal is held pending review, we send you a notification explaining the reason. We may request additional documents during high-value withdrawals to comply with anti-money-laundering regulations.
All games on arta88—sportsbook, slots, and live-dealer—operate under stated rules. Sportsbook bets settle according to official match records. Slot and live-dealer outcomes are generated by certified random number generators. If you dispute a game result or balance, contact arta88 customer supportProvide your account username, the date and time of the disputed event, and a description. Our operations team reviews your claim and server logs within 24 hours and informs you of the outcome. We correct any genuine errors immediately.
We offer arta88 in jurisdictions where local law permits gaming platforms to operate. Responsibility for checking your local laws rests with you. We cannot provide legal advice about whether arta88 is legal in your location. Before using our platform, confirm that online gaming is permitted under the laws governing your residency or location of use.
Our Privacy Policy outlines what data we collect during account creation, KYC verification, and gameplay. We collect identity information, payment details, and gaming activity to comply with anti-money-laundering rules, prevent fraud, and improve our service. We protect your data using industry-standard encryption and access controls. We do not sell your data to third parties. Your data is retained for 7 years after account closure to meet legal obligations.
You must not use arta88 for unlawful purposes, automated scraping, account manipulation, or collusion with others to gain unfair advantage. We monitor for these behaviours and reserve the right to suspend accounts and forfeit balances if we detect them. Account closures are final; we do not reinstate suspended accounts.
If you have questions about these terms, our compliance practices, or your account, reach out to arta88 support. We operate support channels in English and Indonesian. You can contact us via live chat (9am–11pm Jakarta time)email (typical response within 6 hours), or phone during business hours. For legal inquiries, send a formal notice to our compliance team; we respond within 5–7 business days.
These Terms of Use may be updated periodically. We notify users of material changes via email and site announcement. Continued use of arta88 after a change constitutes acceptance of the updated terms. If you do not accept an update, you may close your account and request a withdrawal.